{"id":370,"date":"2026-10-24T15:02:10","date_gmt":"2026-10-24T15:02:10","guid":{"rendered":"https:\/\/colisexpressafrica.com\/?page_id=370"},"modified":"2026-10-24T15:02:10","modified_gmt":"2026-10-24T15:02:10","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/colisexpressafrica.com\/index.php\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"\n<script data-wp-block-html=\"js\">\n\ndocument.addEventListener(\"DOMContentLoaded\", () => {\n  const page = document.getElementById(\"cea-privacy\");\n  if (!page) return;\n\n  const button = page.querySelector(\n    \"#cea-cookie-settings\"\n  );\n\n  if (!button) return;\n\n  const manager = window.cmplz;\n\n  if (\n    manager &&\n    typeof manager.showBanner === \"function\"\n  ) {\n    button.hidden = false;\n\n    button.addEventListener(\"click\", () => {\n      manager.showBanner();\n    });\n  }\n});\n\n<\/script>\n\n\n<main class=\"cea-content-page\" id=\"cea-privacy\">\n  <header class=\"cea-hero\">\n    <p class=\"cea-eyebrow\">Protection des donn\u00e9es<\/p>\n    <h1>Politique de confidentialit\u00e9<\/h1>\n    <p>\n      La transparence et la protection de vos\n      informations personnelles sont essentielles\n      pour ColisExpressAfrica.\n    <\/p>\n  <\/header>\n\n  <nav class=\"cea-toc\" aria-label=\"Sommaire\">\n    <strong>Sommaire<\/strong>\n    <a href=\"#privacy-1\">1. Responsable du traitement<\/a>\n    <a href=\"#privacy-2\">2. Donn\u00e9es collect\u00e9es<\/a>\n    <a href=\"#privacy-3\">3. Finalit\u00e9s et bases l\u00e9gales<\/a>\n    <a href=\"#privacy-4\">4. Destinataires<\/a>\n    <a href=\"#privacy-5\">5. Dur\u00e9es de conservation<\/a>\n    <a href=\"#privacy-6\">6. Vos droits<\/a>\n    <a href=\"#privacy-7\">7. Cookies<\/a>\n    <a href=\"#privacy-8\">8. S\u00e9curit\u00e9 des donn\u00e9es<\/a>\n    <a href=\"#privacy-9\">9. Transferts internationaux<\/a>\n    <a href=\"#privacy-10\">10. Contact et r\u00e9clamations<\/a>\n  <\/nav>\n\n  <section class=\"cea-section\" id=\"privacy-1\">\n    <h2>1. Responsable du traitement<\/h2>\n    <p>\n      Le responsable du traitement est\n      [identit\u00e9 juridique et adresse \u00e0 compl\u00e9ter].\n    <\/p>\n    <p>\n      Contact :\n      <a href=\"mailto:contact@colisexpressafrica.com\">\n        contact@colisexpressafrica.com\n      <\/a>\n    <\/p>\n  <\/section>\n\n  <section class=\"cea-section\" id=\"privacy-2\">\n    <h2>2. Donn\u00e9es collect\u00e9es<\/h2>\n    <p>\n      Selon les fonctionnalit\u00e9s utilis\u00e9es,\n      les cat\u00e9gories de donn\u00e9es susceptibles\n      d&rsquo;\u00eatre trait\u00e9es comprennent :\n    <\/p>\n    <ul>\n      <li>Nom, pr\u00e9nom et coordonn\u00e9es<\/li>\n      <li>Informations de compte<\/li>\n      <li>Informations publi\u00e9es dans les annonces<\/li>\n      <li>Trajets, dates et destinations communiqu\u00e9s<\/li>\n      <li>Messages adress\u00e9s au support<\/li>\n      <li>Donn\u00e9es techniques et de connexion<\/li>\n      <li>Donn\u00e9es relatives aux commandes, si applicable<\/li>\n    <\/ul>\n    <p>\n      Cette liste doit \u00eatre v\u00e9rifi\u00e9e selon\n      les plugins et fonctionnalit\u00e9s r\u00e9ellement utilis\u00e9s.\n    <\/p>\n  <\/section>\n\n  <section class=\"cea-section\" id=\"privacy-3\">\n    <h2>3. Finalit\u00e9s et bases l\u00e9gales<\/h2>\n    <p>\n      Les traitements peuvent notamment servir \u00e0 :\n    <\/p>\n    <ul>\n      <li>G\u00e9rer les comptes et annonces<\/li>\n      <li>Faciliter la mise en relation<\/li>\n      <li>R\u00e9pondre aux demandes d&rsquo;assistance<\/li>\n      <li>G\u00e9rer les commandes et paiements \u00e9ventuels<\/li>\n      <li>Pr\u00e9venir les abus et s\u00e9curiser le service<\/li>\n      <li>Respecter les obligations l\u00e9gales<\/li>\n    <\/ul>\n    <p>\n      [Associer chaque finalit\u00e9 \u00e0 sa base l\u00e9gale\n      exacte : contrat, obligation l\u00e9gale,\n      int\u00e9r\u00eat l\u00e9gitime ou consentement selon le cas.]\n    <\/p>\n  <\/section>\n\n  <section class=\"cea-section\" id=\"privacy-4\">\n    <h2>4. Destinataires des donn\u00e9es<\/h2>\n    <p>\n      Certaines informations peuvent \u00eatre accessibles\n      aux utilisateurs dans le cadre des annonces\n      et de la mise en relation.\n    <\/p>\n    <p>\n      Des prestataires techniques peuvent intervenir\n      pour l&rsquo;h\u00e9bergement, les e-mails, les paiements\n      et la maintenance.\n    <\/p>\n    <p>\n      [Identifier les prestataires effectivement\n      utilis\u00e9s et les cat\u00e9gories de destinataires.]\n    <\/p>\n  <\/section>\n\n  <section class=\"cea-section\" id=\"privacy-5\">\n    <h2>5. Dur\u00e9es de conservation<\/h2>\n    <p>\n      Les donn\u00e9es sont conserv\u00e9es pendant\n      les dur\u00e9es n\u00e9cessaires aux finalit\u00e9s\n      poursuivies, sous r\u00e9serve des obligations\n      l\u00e9gales applicables.\n    <\/p>\n    <p>\n      [Pr\u00e9ciser les dur\u00e9es ou crit\u00e8res de conservation\n      par cat\u00e9gorie : comptes, annonces, messages,\n      commandes, journaux techniques, etc.]\n    <\/p>\n  <\/section>\n\n  <section class=\"cea-section\" id=\"privacy-6\">\n    <h2>6. Vos droits<\/h2>\n    <p>\n      Dans les conditions pr\u00e9vues par le RGPD,\n      vous pouvez exercer vos droits d&rsquo;acc\u00e8s,\n      de rectification, d&rsquo;effacement, d&rsquo;opposition,\n      de limitation et de portabilit\u00e9 lorsque\n      ce dernier est applicable.\n    <\/p>\n    <p>\n      Vous pouvez \u00e9galement retirer votre\n      consentement lorsque le traitement\n      repose sur celui-ci.\n    <\/p>\n    <p>\n      Pour exercer vos droits :\n      <a href=\"mailto:contact@colisexpressafrica.com?subject=Exercice%20de%20mes%20droits%20RGPD\">\n        contact@colisexpressafrica.com\n      <\/a>\n    <\/p>\n  <\/section>\n\n  <section class=\"cea-section\" id=\"privacy-7\">\n    <h2>7. Cookies et traceurs<\/h2>\n    <p>\n      Le site peut utiliser des cookies n\u00e9cessaires\n      \u00e0 son fonctionnement et, selon les services\n      activ\u00e9s, d&rsquo;autres traceurs soumis\n      aux r\u00e8gles de consentement applicables.\n    <\/p>\n    <p>\n      Les cookies non essentiels n\u00e9cessitant\n      un consentement ne doivent pas \u00eatre d\u00e9pos\u00e9s\n      avant le recueil de celui-ci.\n    <\/p>\n    <p>\n      [Ajouter la liste des traceurs, leurs finalit\u00e9s,\n      dur\u00e9es et les modalit\u00e9s de consentement.]\n    <\/p>\n    <button type=\"button\"\n            class=\"cea-button cea-button--outline\"\n            id=\"cea-cookie-settings\" hidden>\n      G\u00e9rer mes pr\u00e9f\u00e9rences cookies\n    <\/button>\n  <\/section>\n\n  <section class=\"cea-section\" id=\"privacy-8\">\n    <h2>8. S\u00e9curit\u00e9 des donn\u00e9es<\/h2>\n    <p>\n      Des mesures techniques et organisationnelles\n      adapt\u00e9es doivent \u00eatre mises en \u0153uvre\n      pour prot\u00e9ger les donn\u00e9es contre\n      les acc\u00e8s non autoris\u00e9s, pertes et alt\u00e9rations.\n    <\/p>\n    <p>\n      [D\u00e9crire uniquement les mesures\n      r\u00e9ellement mises en place.]\n    <\/p>\n  <\/section>\n\n  <section class=\"cea-section\" id=\"privacy-9\">\n    <h2>9. Transferts internationaux<\/h2>\n    <p>\n      [Pr\u00e9ciser si des donn\u00e9es sont transf\u00e9r\u00e9es\n      hors de l&rsquo;Espace \u00e9conomique europ\u00e9en,\n      les pays concern\u00e9s et les garanties\n      juridiques applicables.]\n    <\/p>\n  <\/section>\n\n  <section class=\"cea-section\" id=\"privacy-10\">\n    <h2>10. Contact et r\u00e9clamations<\/h2>\n    <p>\n      Pour toute question concernant vos donn\u00e9es :\n      <a href=\"mailto:contact@colisexpressafrica.com\">\n        contact@colisexpressafrica.com\n      <\/a>\n    <\/p>\n    <p>\n      Vous pouvez \u00e9galement d\u00e9poser une r\u00e9clamation\n      aupr\u00e8s de la\n      <a href=\"https:\/\/www.cnil.fr\/\"\n         target=\"_blank\" rel=\"noopener noreferrer\">\n        CNIL\n      <\/a>, autorit\u00e9 fran\u00e7aise de protection\n      des donn\u00e9es.\n    <\/p>\n  <\/section>\n\n  <p class=\"cea-small\">\n    Projet de politique de confidentialit\u00e9 \u2014\n    version du 24 octobre 2026.\n    \u00c0 compl\u00e9ter selon les traitements r\u00e9els.\n  <\/p>\n\n  <a href=\"#cea-privacy\" class=\"cea-back-top\">\n    \u2191 Retour en haut\n  <\/a>\n<\/main>\n","protected":false},"excerpt":{"rendered":"<p>Protection des donn\u00e9es Politique de confidentialit\u00e9 La transparence et la protection de vos informations personnelles sont essentielles pour ColisExpressAfrica. Sommaire 1. Responsable du traitement 2. Donn\u00e9es collect\u00e9es 3. Finalit\u00e9s et bases l\u00e9gales 4. Destinataires 5. Dur\u00e9es de conservation 6. Vos droits 7. Cookies 8. S\u00e9curit\u00e9 des donn\u00e9es 9. Transferts internationaux 10. Contact et r\u00e9clamations 1. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-370","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 - ColisExpressAfrica<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/colisexpressafrica.com\/index.php\/politique-de-confidentialite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 - ColisExpressAfrica\" \/>\n<meta property=\"og:description\" content=\"Protection des donn\u00e9es Politique de confidentialit\u00e9 La transparence et la protection de vos informations personnelles sont essentielles pour ColisExpressAfrica. Sommaire 1. Responsable du traitement 2. Donn\u00e9es collect\u00e9es 3. Finalit\u00e9s et bases l\u00e9gales 4. Destinataires 5. Dur\u00e9es de conservation 6. Vos droits 7. Cookies 8. S\u00e9curit\u00e9 des donn\u00e9es 9. Transferts internationaux 10. Contact et r\u00e9clamations 1. 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